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Staff

Management

Head Office

Job Description

Kitchen staff

You will find below everything you need to know about what we look for in our associates.

Reports to
Pub Manager/Kitchen Manager
Job Objective

To prepare, cook and present food quickly and efficiently, with the key aim of delivering food to our customers within 10 minutes.

Essential requirements

You must:

  • have proof of right to work in the UK
  • have a UK bank account in your own name
  • be able to converse in English
  • have a fixed place of residence and live within a reasonable travelling distance of the pub
Main responsibilities
  • Prepare, cook and present food quickly and efficiently, meeting our standards
  • Assist in keeping the kitchen clean, hygienic and tidy, at all times
  • Keep up to date with current promotions, club nights and new products
  • Work safely around kitchen equipment and report any maintenance issues to the manager
  • Complete all appropriate company documentation and key tasks, on every shift
  • Maintain personal knowledge by completing in-house training and workbooks
  • Always adhere to all company policies and procedures
  • Be involved and contribute at team meetings
  • Carry out instructions given by the management team and head office

 

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Person Specification

Customer focus

  • Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere
  • Remain calm, patient and polite, if receiving customer feedback
  • Be helpful and go out of your way to help our customers


Drive

  • Be confident and self-motivated
  • Demonstrate a passionate commitment to the business
  • Welcome and embrace change, with a positive attitude
  • Be able to work unsupervised in a busy environment (if over 18)
  • Be able to prioritise duties


Personal integrity

  • Be honest and reliable
  • Be trustworthy and respectful
  • Be immaculately dressed
  • Maintain excellent time-keeping and attendance
  • Be professional at all times


Team work

  • Always be a good team player
  • Build and maintain good relationships with all team members
  • Work together with the team to ensure that the pub is the best it can be
  • Be willing to take on jobs to balance the team workload
  • Be able to communicate well with people of all levels